My Accounts Features

How do I unsubscribe from BigMainStreet e-mails?
During the course all the students get notifications regarding their course participation and administrative announcements. Of course you can unsubscribe fr...
Wed, 25 Nov, 2015 at 1:28 PM
How do I change my password?
Just login and go to My Account, My Personal Information, type your current password and the new one and click the “Save” button.
Mon, 16 Nov, 2015 at 2:32 PM
I forgot my password. What should I do?
Don’t worry! Here are the 3 quick steps to get out of trouble: 1. click “Login” button 2. click “Forgot Password” 3. enter your e-mail addr...
Thu, 7 Jul, 2016 at 12:08 PM
Why aren’t my courses showing up? Where are my courses?
If you just ordered your courses and made the online payment, it will take 10 to 15 minutes to authorize the transaction. After this you can click on Go T...
Thu, 7 Jul, 2016 at 12:11 PM
Can I change my course?
You got one course but finally you decided you want another one. Just contact us and tell us what new course you would like and we’ll make it available to y...
Fri, 4 Dec, 2015 at 10:44 AM
Is my personal data safe?
We are authorized as official personal data processors, respecting the very strict European Union Law and Regulations regarding the personal data, so your d...
Mon, 16 Nov, 2015 at 3:12 PM
I have a technical issue. What should I do?
If you are dealing with any type of technical problems, please see the Knowledge Base and if you can’t find the solution, open a support ticket or send us a...
Wed, 25 Nov, 2015 at 1:29 PM
How do I change my username/email? How can I edit my personal data?
Your username is your email address. VERY IMPORTANT: Regarding the email address, throughout the validity of a course you won’t be able to change it bec...
Thu, 7 Jul, 2016 at 12:19 PM
Important to know when changing your account password
When you change your account password and want to Go to My Courses, in order to synchronize the new password to the elearning platform, you have to logout...
Thu, 15 Sep, 2016 at 10:21 AM