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About the learning model
Who are the course authors and the course assistants?
Where is your headquarters?
How to Learn
Real Cases Practical Applications
Are the Real Cases Practical Applications mandatory?
What happens if I missed a Real Cases Practical Application deadline?
What are the Real Cases Practical Applications?
How many points do I get from a completed Real Cases Practical Application?
What is the time limit for a Real Cases Practical Application?
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Final Exam & Final Grade
What is the Final exam?
What is the time limit for the Final Exam?
Can I submit the Final Exam twice?
How many points do I get from a completed Final Exam?
What is the Final Project?
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Copyright and Legal
What is the Copyright Bar and why does it appear at the beginning and the end of each module?
How to learn/participate in my courses
How long will it take to complete my course?
How do I download the course materials?
When does my course start and end?
How much time do I need for each course?
How long is my course available?
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My Account & Registration
Companies Registration - Courses for your employees
Can I buy multiple enrollments to a course for my employees?
How to enroll to a course
Where and how can I sign-up on BigMainStreet?
What are the requirements for taking a course?
How do I enroll in a course?
I do not have an email address. How can I register with BigMainStreet?
What are the minimum system requirements for accessing BigMainStreet courses?
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My Accounts Features
How do I unsubscribe from BigMainStreet e-mails?
How do I change my password?
I forgot my password. What should I do?
Why aren’t my courses showing up? Where are my courses?
Can I change my course?
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Diploma and International Certificates
What is the Graduation Certificate?
Why haven’t I got the Graduation Certificate?
Where can I download the Graduation Certificate?
Are BigMainStreet/LSBC certificates recognized?
Who issues the BigMainStreet certificates?
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What is the International Certification?
Diploma Supplements and Transcripts
What is the Certificate Supplement/Transcript?
What is the Europass Supplement
What are my shipping options?
C1 Level English Language Competency Certificate
What is the C1 Level English Language Competency Certificate?
Financial: How to Pay and Invoices
Why won’t my payment go through?
I can't finalize the purchase because I get the message "Your shopping cart is empty" when I proceed to checkout.
Can I give a course as a gift?
How can I make my payments?
Can someone else pay for me?
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How do I get a refund?
Affiliation and Referrals Rewards
What is my unique referral code?
How does the Referral Program work?