We are committed to offer you a risk-free experience with us and that’s why we have a 30 days money back guarantee.
We are aware that sometimes, for certain reasons you cannot continue the course: something unexpected has interfered in your daily schedule or any other personal reason hinders you to go on. We understand and respect your decision.
To get a refund, send us a message on “Contact Us” section with the following details:
- name of the course;
- your BigMainStreet account email;
- the reason for the refund request.
We will refund your fees to the credit card or PayPal account used for the initial payment. The refund will take 15-30 days to credit to your account.
Of course, our Refund Policy provides 3 cases in which the 30 days refund can be revoked:
a. If the period of 30 days from the enrolling date expires.
b. If the student printed all the available content of the course before the refund request.
c. When students purchase and refund multiple courses over an extended period of time. This situation is considered an abuse of this policy and their account on BigMainStreet.com will be subject to suspension.