The Community hub lets you build a powerful community around your business, while still serving customers via other channels.
Your customers can post: Ideas, Questions, Problems and Discussions.
Each of these serves a particular purpose.
When your customers have something to discuss with you, they can post a discussion within your community. It's a great way to debate and collaborate.
You can ask you specific questions about your learning needs.
Problems are issues that you face when you interact with our website. Describe the exact problem(s) and we can give you actionable insights.
You can convert the 'problem' into a support ticket.
Ideas from customers often lead to new directions. Share your ideas with the community. Let other customers vote on the ideas and let there be real democracy in the community.